Are you evaluating a new way to communicate with your customers? Make the most of Zendesk and Inbox by using them correctly.
Inbox
We built Inbox so your team can collaborate with your customers, clients, members, or anyone who contacts you via email. It's the perfect solution to increase transparency and share information amongst your team and respond quickly ( and accurately ) to messages.
If you're still arguing the merits of Android vs. iPhone, you'll be pleased that Inbox's mobile-first, platform-agnostic web app looks great and is blazing fast on your favorite device.
Zendesk
Zendesk is software for better customer service. It supports advanced workflows including automated email routing, macros and canned responses, and analytics.
Be there for your customers with our multi-channel platform that scales for all of your support needs. More details here.
Evaluating both
Inbox and Zendesk share the same database of subdomains. If you want to test them both, you must sign up for separate accounts with different subdomains.
We recommend signing up for new account with a naming convention such as companynameinbox or companynamemail to differentiate the two.
Need to delete or reuse an existing subdomain? Tell us the details and we can do it for you.