Team members can reset their own account passwords. At this time, it is not possible for admins to reset the passwords of other team members, but if you or another member of your account are unable to log in and cannot remember the password, they can go to https://yoursubdomain.zendesk.com/access/help to set one, followed by https://yoursubdomain.zendesk.com/access/normal to log in.
To reset your password
- Click the Menu icon (), then click your name to open up your profile.
- Click Password.
- Enter your current password, followed by your new password.
- Click Save.